FAQs

This page lists the answers to commonly asked questions and policies that affect your use of this website.

Error Messages


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Q. I received an Error Message on the screen, what should I do?
A. You can attach a screen capture of the Error Message to a Help Message if you can reproduce the problem.
  1. Open a blank Word document and save it as "Error Message."
  2. Go to the screen with the error message.
  3. Press and hold the "ALT" key.
  4. Press the "Print Screen" key.
  5. Paste the screen capture into the Word document and SAVE.
  6. Attach the Word document in an email and mail to: bookstore@autocartruck.com
We will then pass the information on to our webmaster who can try to determine the cause of your problem.
 
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